Happy 7th Birthday, Crown Street!
August 1st marks our 7th birthday! Many small businesses struggle to make it beyond the 5-year mark, but here we are! That has a lot to do with the support of our small but mighty community. It takes a village for a business to run efficiently and be successful: a dedicated staff, friends and family constantly encouraging us, an amazing financial team to keep our books in line, loyal customers, and putting in the long hours to ensure everything runs smoothly and the best systems are in place. Since we acquired Crown, we’ve seen great success and a community that gave us a chance to prove that we can run this business well, providing them with quality goods they love and a place to enjoy.
Our 7th year has marked a time of getting through the transition of acquiring a business, making important changes, and celebrating our successes and important milestones:
1. We worked closely with a fantastic team to build out our new website that makes ordering coffee a breeze for both our customers and especially our wholesale accounts. Speaking of wholesale accounts, we secured new ones that allow us to collaborate with some pretty cool cafes! You can find our coffee at the Brick Walk Cafe and CHQ Marketplace.
2. Western New York weather can be harsh, so we offered delivery for the first time! You can go through our website to place an order and get all your favorites delivered right to you!
3. We’ve seen an increase in sales volume with new and returning customers giving us their continual support. Despite being open for 7 years, we constantly see new faces excited to try Crown for the first time.
4. I quit my job to join Crown Street full-time, and now Nick and I work together every day to build our business.
5. We hired many talented staff who work hard to create new products, promote the business, and provide the community with phenomenal customer service.
These are just a few of the things we achieved in 2024, with many more exciting things to come. Here’s to another year of serving coffee to the community we love!